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Drive incremental growth by creating and executing entirely personalized customer experiences at scale.
Guided by people, optimized by AI
EagleAI is a modular, customer-centric, and AI-based solution built specifically for the grocery and retail sectors. By using customer data to generate – and execute - personalized customer experiences at scale, EagleAI represents the next generation of data science for retail marketing, one that is focused on meeting each customer's wants and needs individually, optimizing promotional spending, and increasing ROI, and enabling true one-to-one engagement that ultimately drives loyalty.
Our AI models process and learn from 2.8 billion customer interactions per minute, always optimizing to power the next best personalized action to take for every customer.
Benefits
Automated
Fully automates the process of connecting and structuring customer data across touchpoints.
Created not curated
Uses cutting-edge machine learning and AI to programmatically create uniquely personalized offers for customers rather than curating the ‘best fit’ set of offers based on a finite number available.
Optimized
Working together, our family of algorithms simultaneously factor product affinity, shopping predictions, promotional responsiveness, budgetary controls, and more to create an optimized personalization program.
Human-led
EagleAI puts the retailer in the driving seat, enabling them to direct the algorithms to meet their specific objectives, ensuring the output is aligned with their objectives and financial goals.
Two powerful solutions
Currently, EagleAI powers two core use cases:
Personalized Challenges
AI-driven, personalized "multi-step continuity offers" designed to reward incremental behavior.
- 4 Challenge types: Frequency, Brand, Category & Referral
- 7:1 incremental sales to reward earned
- Unlock revenue streams from suppliers who can expect 4:1 incremental sales to reward earned
- Live in 5-weeks
- End-to-end solution with no POS integration required
AI-based individualized offer generation that optimizes to your set objectives
- Algorithms maximize offer reach and ROI while respecting your promotion budget
- Offers are created uniquely for individuals using AI rather than giving 'best fit' offers to segments, delivering true individualization
- Real-time omnichannel execution
- Personalised customer offer gallery which provides an engaging customer experience, seamlessly integrated into your digital estate
Eagle Eye Blog
Stay up to date with the Eagle Eye blog, covering the most important topics within the customer loyalty and digital promotions landscape.
4 min read
Bringing Personalized Loyalty Strategies to Life: From Promise to Reality
Dec 4, 2024 by Eagle Eye
Earlier this year, Forrester published a report, Use Personalization To Activate Loyalty Program Value, outlining the...
4 min read
Let AI Be the Gift That Keeps Giving This Holiday Season
Nov 26, 2024 by Eagle Eye
At the risk of stating the obvious, the holidays are a critical time for retailers. Holiday sales in November and...
Recognized by Industry Experts
Market Guide for Loyalty Program Vendors
2023
Loyalty Technology Solutions Landscape
Q4 2022
IDC MarketScape: Worldwide Retail Loyalty Software Providers 2024
Technology Today Report
2021